If for some crazy reason you're not happy with your purchase we are so sorry but due to the unique and personalised nature of our products we do not offer refunds or returns on any purchases. Each product is carefully crafted and customised to your specifications, making it impossible for us to resell or reuse items.

In the event that your order arrives with any defects or errors caused by us, within 7 days of receiving your order. We'll gladly work with you to resolve any issues and provide a suitable solution.

Your satisfaction is of the utmost importance to us, and we strive to provide the highest quality personalised products. We appreciate your understanding of our return and refund policy and look forward to serving you with exceptional products and service.

Thank you for choosing KeepCards to celebrate and preserve your special cards.